What should you expect from HTG’s Support Team?
Whatever your IT needs are, HTG can handle the job. We offer a range of support services for your business, including network troubleshooting, remote network management, new workstation setup, server support and email issues. Do you have questions about IT, technology or your IT infrastructure? We can provide the answers
In addition to providing support to your existing IT infrastructure, our team of professionals are also here to assist in making recommendations and performing implementation of new or updated technologies in your business environment. From the small business or home office, HTG has the resources and manpower to help your business grow and take advantage of new and emerging technology. We can help you make the decisions that will determine whether your IT will work for you or you work for your IT. Our goal is to help you utilize technology to your advantage in a cost effective and cost productive way.
With over ten years of experience supporting and implementing technologies in a wide range of client environments in the Atlanta area. Our Support Team has the ability to respond to your needs quickly and with the knowledge it takes to start making IT work for your business or enterprise.
Our staff of support technicians and IT professionals can provide dedicated, reliable service to you and your staff. Whether you need emergency 24x7 support, monthly or weekly on-site maintenance, a one time service visit or just some e-mail help call or e-mail us today to learn what makes us different and how we are dedicated to working to make your office systems work for you. With the backing of a whole team of IT professionals, Microsoft Small Business Specialist certifications we can provide your business – small or mid-market – with a customized, optimal solution, following best practices for today’s IT challenges and whatever the future might bring: available from the only source you need for your IT support.
To learn more about our levels of support and areas of expertise, please email us at info@hamiltontechnology.net.
- Service and Support Contracts (SLA)
- Onsite Support
- Remote VPN Support
- E-mail Spam and Virus Filtering
- E-mail Hosting Support
- Network Outage Diagnostic
- Network Troubleshooting
- Network Security, Firewall Protection and Perimeter Security
- Virus Protection and Assessment
- Spyware Protection and Assessment
- Wireless Networks
- Server Management and Implementation
- Hardware Upgrades and Installation
- Software Upgrades and Installation
- Windows Server and Workstation Updates
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Support